How long does it take to receive my books?
Do you have express shipping?
How do I get a refund?
What if my book is damaged?
What is my book is lost in the mail?
Do you buy back used books?
Do you accept credit card payments?
What are you hours of operation?
What if you don't have the book that I need?
What if I receive the wrong book?


How long does it take to receive my books?
2-3 days

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Do you have express shipping?
yes, for an additional fee.

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How do I get a refund?
Call the customer service number and obtain a return ID.

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What if my book is damaged?
Call the customer service number and obtain a return ID.

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What is my book is lost in the mail?
Call the customer service number and an official investigative process will begin. If it is found that your item was never delivered or misdelivered, a refund will be granted.

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Do you buy back used books?
Yes

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Do you accept credit card payments?
Yes; Visa, Mastercard and American Express only

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What are you hours of operation?
The call center is open Sunday - Saturday from 7AM-10PM EST.

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What if you don't have the book that I need?
Call the customer service number and we will do our best to satisfy your request.

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What if I receive the wrong book?
Call the customer service number for a return ID.

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